TouchScope EventCentral

AUDIENCE ENGAGEMENT

The increasing reliance on smartphones and devices opens up new ways of customer communication. In particular in the event sector it is possible to interact with the audience pre-, during and post-event, learn about their needs and expectations, push content and information and gather feedback.

Are you looking for a contemporary and long-term communication channel to distribute event information and stay connected with your attendees? Do you need a tool to engage the audience in voting, polls, Q&As, ratings and communication with each other?

TouchScope EventCentral is a mobile app solution to enhance communication between attendees pre-, during and post-event.

Benefits

  • Improved audience engagement and interaction pre, during and post event
  • Simplified communication of event information, agenda news and announcements
  • Social Media integration
  • Valuable insights based on user interactions

Features

  • Available for iOS and Android
  • In-app chat
  • Agenda personalization
  • Featured topics
  • Speaker / Business partner profiles
  • Polling / Voting / Ratings
  • In-app metrics
  • And more

Use cases

  • Key communication channel pre-, during and post-event
  • Enablement of event surveys and analysis
  • Successful deployment of TouchScope EventCentral specifically on proprietary events

Engagement approach

PRE-EVENT

  • Information about featured topics / agenda / speakers / venue
  • Push notifications such as announcements / countdown
  • In-App chat sets a shared agenda for the event and offers helpdesk functionality
  • Integration of aggregated social media channels to create awareness and get conversations started
  • Ability to personalize the agenda for the event based on individual interests

DURING EVENT

  • Agenda guide
  • In-App chat keeps the conversation going, connects audiences (clients, speakers, subject matter experts) and offers helpdesk as well as Q&A functionalities
  • Audience interactions via session polling functionality
  • Session and event surveys to gain attendee feedback and insights
  • Further exchange via integrated social media channels
  • In-App image library engages audiences to exchange personal event impressions

POST-EVENT

  • Push notifications to thank for attendance / summarize event / share onsite impressions / provide links to content
  • In-App chat to continue conversations / answer open questions / keep audiences connected (clients, speakers, subject matter experts)
  • Keep conversations going via social media channels

Pricing

 

BASIC

690plus hours*

PREMIUM

2.570plus hours*

CUSTOM

4.218plus hours*
PRODUCT
Native iOS and Android app
Optimized for offline experiences
Authoring platform with templates
User and role management
Multiple event / Multi language (EN, FR, ES, PT, IT, DE, CN, RU)
Aggregated analytics dashboard
App wide search / filter
CONTENT
Social timeline
Chat and Push notifications
User activities (posts, comments and likes)
Social channel integration
My profile (My agenda / bookmarks / inbox)
Event surveys / session ratings
Agenda with session view
Speaker profiles
Sponsor Integration
Attendee directory
Useful event Information
Static Floorplans / Map integration
Assets and presentation integration
OPTIONAL
User profiling
Social sign in’s
Recommendation engine
Polling
Q&A
Beacon and geo-fencing
Gamification
Volume Discounts available
CUSTOM
Custom App Publishing
Custom API integration
Custom features, such as games
Custom reporting based on client KPI’s

* GPJ does not provide self service solutions.
Local rate cards apply for local services

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