Excellent customer service and high customer satisfaction must start with understanding customer expectations. This is a key factor to perform further development and remain relevant. Companies should continuously ask who their customers are, what they want and whether their product or service has met or exceeded expectations. Assessments are one way to effectively engage with customers and ask for feedback, expectations and needs.
Are you looking for a contemporary polling tool that delivers an added value with little effort? You are interested in a digital solution to validate products and their features?
TouchScope Assess is a solution to conduct product assessments through ratings, evaluations and comparisons of different products and product features.
- Test guide and rating tool in single user-friendly interface
- Fast data transmission to the evaluation tool
- Categorization of results
- Accessibility of additional resources
- Rating based on grades
- Single and multiple choice
- Numerous filter options
- Highly customizable user interface according to event design or corporate identity